1. Order Processing Time:
- All orders will be processed within 2 business days (excluding weekends and holidays) from the date of order confirmation.
- Please note that order processing time may be subject to change during peak seasons or promotional periods.
2. Shipping Methods:
- We offer various shipping methods depending on your location and the type of product ordered.
- Shipping methods may include standard shipping, expedited shipping, or other delivery options provided by our trusted shipping partners.
3. Shipping Costs:
- Shipping costs will be calculated based on the weight, dimensions, destination, and shipping method selected during the checkout process.
- Any applicable shipping fees will be displayed and added to your total order amount before finalizing the purchase.
4. Delivery Time:
- Delivery times may vary depending on the shipping method and the destination address.
- Estimated delivery times will be provided during the checkout process, and we strive to ensure timely delivery of all orders.
- Please note that unforeseen circumstances, such as customs delays or natural disasters, may affect the estimated delivery time.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email along with a tracking number, if applicable.
- You can track your order by visiting the designated courier's website and entering the provided tracking number.
6. International Shipping:
- We currently offer international shipping to select countries. However, additional customs duties, taxes, or fees may apply depending on the destination country's regulations.
- Customers are responsible for any customs charges or fees incurred upon delivery. Please check your country's import policies for more information.
7. Delivery Address:
- Customers are responsible for providing accurate and complete delivery addresses during the checkout process.
- We will not be held liable for any delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.
8. Lost or Damaged Packages:
- In the unlikely event of a lost or damaged package, please contact our customer support within [number] days of the expected delivery date.
- We will work with the shipping carrier to resolve the issue and assist you in any way we can.
9. Returns and Exchanges:
- For information regarding returns, exchanges, or refunds, please refer to our Returns and Refunds Policy.
